Privacy Policy
Prairie State Gaming is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.PlayPSG.win (the "Site").
If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537) or text "GAMB" to 833234. Individuals can enroll in the IGB Self-Exclusion Program at all the IGB offices located at all casinos. Additional information can be found at https://www.igb.illinois.gov/selfexclusion
Information We Collect
We may collect personal information that you voluntarily provide to us when you interact with the Site. This information may include:
· Name
· Email address
· Phone Number
· Any other information you choose to provide us
Additionally, like many websites, we may also collect non-personally identifiable information automatically, such as your IP address, browser type, operating system, referring URLs, and information about your usage of the Site.
Use of Information
We may use the information we collect for various purposes, including but not limited to:
· Providing, maintaining, and improving our Site
· Responding to your inquiries and requests
· Sending you administrative and promotional communications
· Analyzing trends and user behavior on the Site
Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may disclose your information to trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Cookies
Our Site may use cookies to enhance your experience. You have the option to configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from individuals under 21. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
Changes to this Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at psg-info@pennentertainment.com.
If for any reason you would like your data or personal account information removed from the Red Carpet Rewards app, please fill out the contact form here.
SMS marketing Communication Policy
Introduction
These SMS Marketing Terms and Conditions ("Terms") govern your use of our SMS marketing program (the "Program"). By opting in to the Program, you agree to these Terms.
Opt-In and Opt-Out
You can opt-in to the Program by downloading and using the Red Carpet Rewards app, by providing your mobile phone number on our website, or through other methods we may designate. You can opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. You can also opt-out by completing the Opt-Out form at https://www.playpsg.win/opt-out.
Message Frequency and Content
We will send you text messages with marketing and promotional offers, and other information related to our products and services. The frequency of messages you receive will vary depending on our marketing campaigns. We will not send you more than [2] messages per week.
Message Fees
You may incur message and data rates from your wireless carrier for receiving SMS messages. We are not responsible for any fees associated with receiving SMS messages.
Privacy Policy
Our Privacy Policy, located https://www.playpsg.win/policies, explains how we collect, use, and disclose your personal information. You should review our Privacy Policy carefully before opting in to the Program.
Disclaimer
We do not guarantee that you will receive all SMS messages sent by us. Delivery of SMS messages is subject to effective transmission from your wireless service provider and is outside of our control.
Termination
We may terminate your access to the Program at any time without notice. You may terminate your participation in the Program at any time by opting-out as provided in Section 2.2.
Governing Law
These Terms will be governed by and construed in accordance with the laws of the State of IL, without regard to its conflict of law provisions.
Changes to the Terms
We may revise these Terms at any time by posting the revised Terms on our website. You are bound by any revisions to these Terms by continuing to participate in the Program after the revised Terms are posted.
Contact Us
If you have any questions about these Terms, please contact us https://www.playpsg.win/contact-us